Parents/Guardians of incoming students will have a virtual orientation experience during the summer. We plan to introduce you to resources for you and your students, how you can be supportive to your student, hear from DU leadership and have the opportunity to ask questions through Q&A webinars. We will add the links to join each event added soon.
Everything You Need to Know About Billing at DU
Join our Q&A on June 16th at 6:00pm MDT to hear from the Bursar’s Office about tuition and billing as well as opportunities for your student to practice and experience financial wellness throughout their time at the University of Denver. (link to join this event will be added here soon)
Supporting Student Health, Well-Being, and Success
Join our Q&A on June 30th at 6:00pm MDT with staff from the Health & Counseling Center and Covid Coordinator to learn how the University of Denver offers programs and support to help keep students physically, mentally, and emotionally well. We will be here to answer your questions about student health insurance, health and well-being programs for students, and the University’s current plan for masks and physical distancing on move-in day.(link to join this event will be added here soon)
Everything you need to know about Housing and Dining at DU
Join our Q&A on July 7th at 6:00pm MDT with staff from Housing & Residential Education and Denver Dining by Sodexo. We will discuss what move-in day will be like, how students will check in to residence halls, the activities students will be invited to participate in at their residence halls, and the many dining options available to students.
(link to join this event will be added here soon)
At this time, we are not planning for parents/guardians to have in-person programs to attend after students move in. You are welcome to be here and help your students get settled, tour the campus grounds, and make sure they have what they need to start their Discoveries Orientation program.
Students will be moving in on Monday, Sept 6th unless your student is in a special program that has a different move-in day. More information will be shared directly with your students about moving in and about their Discoveries Orientation program. Please encourage your student to set up their DU email, if they haven't done that already.
View some of the videos below which were posted last summer. You'll also find FAQs listed below the videos.
Links to these webinars will be sent via email. If you do not receive them, please email us at email@example.com. Please note our webinars will be recorded and posted on the Videos and Webinars page.
Everything You Need to Know About Billing at DU Wednesday, June 16th @ 6:00pm MDT
Supporting Student Health, Well-Being, and Success Wednesday, June 30th @ 6:00pm MDT
Everything you need to know before move-in day from Housing & Dining Wednesday, July 7th @ 6:00pm MDT
Incoming Families Meet-and-Greet Wednesday, August 4th @ 6:00pm MDT
Virtual Book Club: The Stressed Years of Their Lives: Helping Your Kid Survive and Thrive During Their College Years Saturday, August 14th @ 10:00am MDT
Provost & Deans’ Panel Monday, August 16th @ 6:00pm MDT
Chancellor’s Leadership Panel Tuesday, August 24th @ 6:00pm MDT
A Conversation With The Leadership Team
The University of Denver’s 19th Chancellor Dr. Jeremy Haefner, Provost and Executive Vice Chancellor Mary Clark, and other University leaders join in an interactive conversation on the five principles guiding our approach to this coming year.
24 agosto 2020
August 25, 2020
Provost and Executive Vice Chancellor Mary Clark engaged in an interactive conversation with the Academic Deans of each college and our Vice Provost for Academic Affairs Jennifer Karas regarding the academic experiences and engagement opportunities for your students.
25 agosto 2020
August 27, 2020
Diverse programs offer students ways to reflect on and develop their own values in connection with DU community values. During this session, Anne DePrince and Jasmine Pulce discuss opportunities students will have to explore character, culture, and identity during orientation and across their time at DU.
August 28, 2020
During this session, Associate Vice Chancellor Brandon Buzbee and Assistant Vice Chancellor Heidi Perman discuss student career exploration and the global network available to your DU students.
August 31, 2020
Chenthu Jayachandiran, Director of the Cultural Center and Spiritual Life, leads a dialogue on the changing dynamics of identity, culture and belonging in the country, in the world and certainly at the University of Denver. As your students begin their journey at DU, it is inevitable that they will encounter complicated ideas about these concepts and we want to engage you, the parents, family and friends in similar conversations.
August 31, 2020
Meet the leadership of Student Affairs & Inclusive Excellence and our campus partners who provide support for students and families with a holistic approach. This session introduces resources which support your student to successfully navigate their experience at DU.
31 agosto 2020
September 11, 2020
At this year’s virtual convocation we are joined by honored members of the DU and Denver community to mark the beginning of student's academic journey.
Where do we send mail after move in day?
Your student can give you their full mailing address. Be sure to include their room number on all mail. Residence halls will begin receiving mail on Tuesday, Sept. 7. You can also find their street address on the Housing website if you know the name of the hall where your student is living, but please remember to ask your student for their room number. Without this, it will take longer for your student to receive mail.
If a student is moving in, but also has a pass in the parking lot next to where they are moving in, will they still need to move their car after unloading?
We will ask if your student can move their car after they finish moving in so others may have the opportunity to park close by during move-in hours, however if a student has a parking pass for that lot, they can leave it there.
Can students have an electric hot water kettle in their rooms?
Yes! Electric hot water kettles are okay to have in the rooms. Check out more info on what students should (or should not) bring to campus here:
Is laundry prepaid with the meal plan or do students need cash to do laundry? If so, how much is it per load?
We have central laundry facilities on the main floor of each residence hall. WASH Multifamily Laundry Systems is the laundry equipment and service provider at DU and provides students the ability to pay for laundry using their phone or mobile device. Simply download the Speed Queen Insights app, enter the DU code (W10004), and add funds to the app from any credit card, debit card or banking account. The app will also show students how busy the laundry room is at the current time and notify them when their laundry is done. Students can also ask for live assistance 24/7 via the chat feature in the app. To start a washer or dryer, students simply open the app and scan the bar code to activate the machine. Directions are on the wall in each laundry room as well.
What should I know about possible COVID-19 quarantine and isolation?
The University has partnered with National Jewish Hospital, to continue developing a comprehensive plan for both quarantine and isolation, if the need should arise for your student. We want to proactively prepare students for what to expect, for their support system, and how to pack if they need to be in quarantine or isolation for a period of time.
As a reminder, here are the definitions for each:
Isolation: For those who have tested positive for the virus. Students may have a roommate and/or suitemate when they are in isolation when it is determined to be medically safe.
Quarantine: For those who have been exposed to COVID-19 but may not (yet) be positive or symptomatic. Quarantine helps to prevent the spread of the virus that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.
Testing practices and other questions related to COVID-19, quarantine and symptom monitoring can be found here: https://www.du.edu/coronavirus/health-wellness/testing-quarantine-symptom-monitoring
Should students plan to have a quarantine bag?
We recommend pre-packing a duffle bag with the following:
More information can be found on the HRE Move-In page
Is the Coors Fitness Center open?
Yes! Find out more about the fitness center here: https://ritchiecenter.du.edu/sports/fitness
Are students being held accountable if they are not following the guidelines?
The University of Denver has updated the Honor Code to reflect COVID-19 requirements and community safety. A reporting process for violating the University’s COVID-19 expectations is available on the website for Student Rights and Responsibilities, found here: https://www.du.edu/studentlife/studentconduct/index.html
Can students use the Health & Counseling Center (HCC) even if we’ve waived Student health insurance and use our own?
The Health & Counseling Center (HCC) provides many tele-medical and mental health services, including crisis and 24/7 after-hours support. All University of Denver students have access to free crisis services at the HCC, regardless of insurance coverage (303-871-2205). https://www.du.edu/health-and-counseling-center/counseling/
Will DU have a dashboard on their website that students/families can check and learn how many Covid-19 tests were done per day or per week and learn how many or the percentage of positives?
Yes. The dashboard may be viewed here: https://www.du.edu/coronavirus/dashboard
Where do I submit my food restrictions/allergies?
Registered Dietician, Gina.Vega@sodexo.com can help you with food restrictions and allergies. Please let usknow your dietary requirements.
How do we waive the student health insurance provided by DU?
Students must login to PioneerWeb to waive health insurance. Go to the Student tab, Registration tools, Accept/Waive Health Insurance and Fee. You can find more information about health insurance here: https://www.du.edu/health-and-counseling-center/coveragecosts/waiver.html
When and how do students purchase their textbooks so they have them in time for day 1 class?
You can make selections for books on the DU Bookstore website, https://www.bkstr.com/denverstore/home
There are options for picking up books during Discoveries Week. The bookstore will be communicating the process for picking up books.
How do students sign up for other events?
Students can sign up for activities on the Crimson Connect website: https://crimsonconnect.du.edu/
How do we find our way to the residence hall or to other places on campus?
The campus map shows locations of our buildings, including residence halls and parking lots.
Is storage available on campus during the summer?
Storage is not available on campus during the summer, but there are local storage companies that will pick up packed boxes and other large items from students at the residence halls and then bring them back to students when they move in the following term. They will also store belongings while students are on winter break, away for studying abroad, or even if they need to store a spare set of tires or a bicycle. Check local resources for storage companies in the area. Squirrel Box was the storage company used for spring move-out last year.
If quarantine becomes necessary and student is local, can they quarantine at home?
Yes. In fact, we encourage students to quarantine at home if they are local or can easily and safely get home.
If my student falls ill or contracts Covid-19, is this something that the University can communicate with the parents just in case the student is too ill to reach out?
Yes. In the event a student is too ill to contact you on their own, the University will notify parents (or emergency contacts). Please be sure your student completes the information about who they would like to name as their emergency contact in PioneerWeb.